Term of Hosting Agreement 7 years
Number of Estimated Cores 8 used to calculate Network / Wan; Internet, Sys Architect
[No canvas support]
Number of Interfaces 12 used to calculate Interface cost
Number of Users 150 used to calculate Citrix 
Services Included:
Markup %
Network / WAN x 10%
Internet x 10%
Interfaces x 10%
System Architects x 45%
Citrix x 10%
Help Desk x 10%
Meditech Analysts x 20%
Cloud x 30%
      Revenue                  
Year
  DEAL
TOTAL
[No canvas support]
  CONTRACT
ACCELERATOR
0% 0% 0% 0% 0% 0% 0%  
Network/WAN cores
Internet cores
Interfaces interfaces
System Architect cores
Citrix user
Help Desk user
Meditech Analyst user 0 0 0 0 0 0
Cloud user
TOTAL DEAL REVENUE  
  Deal Costs
Year
  DEAL
TOTAL
  INFLATION
FACTOR
0% 0% 0% 0% 0% 0% 0%    
Network/WAN cores
Internet cores
Interfaces interfaces
System Architect cores
Citrix user
Help Desk user
Meditech Analyst user 0 0 0 0 0 0
Cloud user
TOTAL DEAL COST    
DEAL GROSS MARGIN
DEAL GROSS MARGIN %
NOTE: The totals on this page should tie to the P&L budget for "direct" costs each fiscal year.
 
Month Annual
Network/WAN cores
Internet cores
Interfaces interface
System Architect cores
Citrix user
Help Desk user
Meditech Analyst user
Cloud user
Total  
  Include in
Pricing Model
 
1
 - MEDITECH
2
 - MEDITECH maintenance
3 x  - application analysts
4 x  - formulary (Medispan)
5 x  - CPT Codes
6 x  - ambulatory application analysts
7 x  - data center - managed hosting
8 x  - tech ops - application techs
9 x  - tech ops - interfaces
10 x  - tech ops - citrix connections
11 x  - network - connectivity to Internet
12 x  - network - WAN support
13 x  - call center
  2014 MEDITECH Network/WAN Costs
Pricing Model Basis: Cores
         
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
Network hardware $125,000.00 1
5
Hardware maintenance 1
1 Assumes 10% annual maintenance
Server Hosting (monitoring tools) $200.00 12 Servers
get servers from CM
Personnel Cost - Network Staff $41.72 5616 Hours
41.72 is blended rate, fully burdened and including CIO time. Time is 3 persons for 90%.
Help Desk - 1st Level Support $600.00 12 Months
Estimated $600 / mo for 1 level help desk support.
WAN and network monitoring tools (SolarWinds) $40,000.00 1
5
WAN and network monitoring tools (SolarWinds) 1
1 Assumes 22% annual maintenance
WAN connectivity to customers $4,621.00 12 Months
Total Costs:
900 O/S instance
Cost Per Metric:
 
  Standard Cost Calculation:  
Number of Cores in use Today
Network-WAN Cost / Core
  2014 MEDITECH Network/WAN Costs
Pricing Model Basis: Cores
         
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
Personnel Cost - Network Staff $41.72 624 Hours
41.72 is blended rate, fully burdened and including CIO time. Time is 3 persons for 10%.
Help Desk - 1st Level Support $300.00 12
Estimated $300 / mo for 1 level help desk support.
Internet connectivity to customers $1,590.00 12 Months
$1,840.00 Enventis 150MB DIA and a 5MB burstable, x-connect
Firewall $25,000.00 1
5
Firewall maintenance 1
5 Assumes 10% annual maintenance
Total Costs:
15 Customer
Cost Per Metric:
 
  Standard Cost Calculation:  
Number of Cores in use Today
Internet Cost / Core
  2014 CorePoint Interface Connection Costs
Pricing Model Basis: Number of Interfaces
         
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
CorePoint(NeoTool) Initial Cost (260 cxns) $90,000.00 1 260 Connex 5 Initial Cost plus Install (260 cxns)
Cost Per Add'tl CAL (must purchase in block of 25) $12,000.00 1 25 Connex 5 Currently own 260 licenses, adding for growth.
Server Hosting 1 Servers
SISU-IE01: $437/mo, SISU-IE02: $235/mo, SISU-IE-00: $155/mo per CGM 10/30/2013
CorePoint Maintenance (1 to 260 Cxns): $31,580.00 1 260 Connex
1/17/2014 Corepoint invoice
CorePoint Maintenance (261 to 285 Cxns): $2,222.46 1 25 Connex
5/6/2014 Corepoint invoice
Personnel Cost - Network Staff $41.72 12 Hours
41.72 is blended rate, fully burdened and including CIO time.
Personnel Cost - Upgrades $41.72 50 Hours
"
Personnel Cost - Major Issues $41.72 60 Hours
"
Personnel Cost - Normal Ops, problems, etc. $41.72 2000 Hours
"
Personnel Cost - Minor logic changes, etc. $41.72 600 Hours
"
Personnel Cost - Additional Interface Support $41.72 1450 Hours
Rounds out two full Interface FTEs for support as well as growth.
Help Desk - 1st Level Support $300.00 12 Months
Estimated $300 / mo for 1 level help desk support.
Total Costs:
285 Connections
Cost Per Metric:
 
  Standard Cost Calculation:  
Number of Interfaces in use today 150
Network Cost / Core
  2014 MEDITECH System Architect Costs
Pricing Model Basis: Cores
         
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
Personnel Cost - MEDITECH System Architect $41.72 96 Hours
41.72 is blended rate, fully burdened and including CIO time.
Total Costs:
1 MEDITECH EHR
Cost Per Metric:
 
  Standard Cost Calculation:  
Number of Cores in use Today
Sys Arch Cost / Core
2014 Citrix Costs
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
Citrix licenses initial cost $400.00 550 Clients 5 Initial Cost plus Install
Citrix license annual maintenance 550 Clients 1 Annual maintenance
Server Hosting $6,000.00 1 Servers
Get servers and costs from CM
  Personnel Cost - All support, configuration, administration, etc. $41.72 2080 Hours   41.72 is blended rate, fully burdened and including CIO time.
Help Desk - 1st Level Support $600.00 12 Months
Estimated $600 / mo for 1 level help desk support.
Total Costs:
550 Client
Cost Per Metric:
 
  Standard Cost Calculation:      
Number of Users Today 550
Citrix Cost / User
2014 Help Desk Analysts
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
HEAT Maint $17,640.48 1 Tool
HEAT Annual maintenance
HEAT Purchase $23,814.00 1 Tool 3 Original HEAT purchase price
HEAT hosting fee $20,715.00 1 Server
HEAT Hosting fee
HD Analyst Support $25.00 10400 Hours
$25.00 is blended rate, fully burdened
Involta Flat Fee $1,425.00 12 month
Involta After Hours Flat Fee
Involta Variable Fee $1,900.00 12 month
Involta Variable Fee base on an additional 100 calls per month
Total Costs:
 
  Standard Cost Calculation:    
Number of Users Today 550
Help Desk Cost / User
2014 MEDITECH Analysts for Maas
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
Scriptlink Maintenance $5,760.00 1 Tool
Annual maintenance
CS Print Manager VM sessions $5,940.00 1 Server
Annual Hosting of CS Print Manager
CS Print Manager Maint. $5,250.00 1 Tool
Annual maintenance
On Call Pay $3,334.00 12 Month
Month rate to have staff on call; 128 hours per week.
Application Analyst Support $44.00 42276 Hours
$44.00 is blended rate, fully burdened and including VP time.
Programming Analyst Support $42.00 4160 Hours
$42.00 is blended rate, fully burdened
Help Desk - 1st Level Support $25.00 6240 Hours
$25.00 fully burdened rate with 60% of the 10,400 HD hours attributable
CPT Cpdes $752.00 1 3rd Party
Annual CPT License Fee (American Health Association)
Formulary $52,356.00 1 3rd Party
Annual Formulary License Fee (Medispan)
Total Costs:
 
  Standard Cost Calculation:    
Number of Users Today 550
Meditech Analyst Cost / User
 
Colocation
Iaas
Managed Hosting
Tier I SAN
Tier II SAN
Tier III SAN
Tape Backup
ISB Backup
Remote Backup
TOTAL CLOUD STANDARD COST
 
Standard Cost Calculation:  
Number of Users Today 550
Cloud Cost / User
2014 Colocation Costs
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
 
Involta Rent $23,681.00 1
5
Server Rack $800.00 1
5
Switched PDU $788.00 2 Rack 5
Total Costs:
Racks 20
Cost Per Metric:
2014 Infrastructure as a Service - Server Costs
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
UCS Server Hardware $499,076.00 1 PO# 2012-10303 5 PO 2012-10303
UCS Software $60,118.00 1 PO# 2012-10303 5 PO 2012-10303
UCS Maintenance (4yrs) $49,620.00 1 PO# 2012-10303 4 PO 2012-10303
UCS Tax $48,653.00 1 PO# 2012-10303 1 PO 2012-10303
Server Racks $800.00 4 Rack 1 PO 2013-1291
Rack PDU's $788.00 8 PDU 1 PO 2013-01172
Involta Colocation $1,072.50 4 Rack 1 Colo costs for UCS racks only
DataLink Pro services (Install) $9,000.00 1 PO# 2012-10303 1
Vmware Software $5.00
Author:
70% of total capacity
4301
GB RAM 5
Networking $18,500.00 1
Infrastructure Labor $30,333.00 1
Total Costs:
2014 Managed Hosting - Server InfrastructureCosts
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
UCS Server Hardware $499,076.00 1 PO# 2012-10303 5 PO 2012-10303
UCS Software $60,118.00 1 PO# 2012-10303 5 PO 2012-10303
UCS Maintenance (4yrs) $49,620.00 1 PO# 2012-10303 4 PO 2012-10303
UCS Tax $48,653.00 1 PO# 2012-10303 1 PO 2012-10303
Server Racks $800.00 4 Rack 1 PO 2013-1291
Rack PDU's $788.00 8 PDU 1 PO 2013-01172
Involta Colocation $1,072.50 4 Rack 1 Colo costs for UCS racks only
DataLink Pro services (Install) $9,000.00 1 PO# 2012-10303 1
Vmware Software $5.00
Author:
70% of total capacity
4301
GB RAM 5
Networking $18,500.00 1
Infrastructure Labor $30,333.00 1
Microsoft Windows Software
Author:
$120 per processor /month. Calculated by 34 processors (17 hosts)
$48,960.00
34 Host CPU
Total Infrastructure Costs:
2014 Managed Hosting - Virtual Server Costs
Windows Server Labor
Author:
1 FTE per 150 Virtual Servers. FTE rate $50k/year, + 30% benefits
$433.33
1 Virtual Server
Operating System Storage
Author:
50GB Tier II SAN for each virtual server "C" drive
$82.56
1 Virtual Server
Total Virtual Server Costs:
                 
  2014 Total Managed Hosting Cost per Virtual Server            
  Server RAM (GB) 1     Cost Per Metric:  
Costs above and beyond pure IaaS
2014 Tier I SAN
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
1/3 VNX Array plus licensing and support $80,865.00 1
5
Tier I Disk costs $228,187.00 1
5
Tier I Disk costs $228,187.00 1
5
Tier I Disk costs 1
5
Tax 1
5
Involta Colocation $1,072.50 1 Rack
Storage Labor
Author:
1/3 of Brandon's current salary + 30% for benefits
$10,111.00
1
Total Costs:
37335 Connections
Cost Per Metric:
2014 Tier II SAN
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
1/3 VNX Array plus licensing and support $80,865.00 1
5
Tier II Disk costs $108,947.00 1
5
Tax 1
5
Involta Colocation $1,072.50 1 Rack
Storage Labor
Author:
1/3 of Brandon's current salary + 30% for benefits
$10,111.00
1
Total Costs:
GB Usable 41605 Connections
Cost Per Metric:
2014 Tier III SAN
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
1/3 VNX Array plus licensing and support $80,865.00 1
5
Tier III Disk costs $57,603.00 1
5
Tax 1
5
Involta Colocation $1,072.50 1 Rack
Storage Labor
Author:
1/3 of Brandon's current salary + 30% for benefits
$10,111.00
1
Total Costs:
GB Usable 33423 Connections
Cost Per Metric:
2014 Tape Backups
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
IBM TS3310 Tape Library $62,884.54 1
5
Library Maintenance $19,788.00 1
5
Tax $5,683.74 1
5
Backup Media (250 LTO5 Tapes) 1
5
Data Domain (Remote) $161,973.00 1
5
Data Domain (Local) $130,000.00 1
5
Data Domain (Addition) $160,000.00 1
5
Networker Software $43,750.00 1
5
Networker Software Maintenance $8,000.00 1
5
Tivoli Encryption Software $1,733.00 1
5
Involta Colocation $462.00 1 Rack
Labor $78,000.00 1 1 FTE
Server - SISU-NTW01 $2,532.78 1 Server
Server - SISU-NTW02 $2,395.86 1 Server
Server - SISU-NTW03 $2,485.98 1 Server
Server - SISU-NTW04 $2,395.86 1 Server
Server - SISU-NTW05 $2,395.86 1 Server
Server - SISU-NTWPXHA01 $2,416.65 1 Server
Server - SISU-NTWPXMT02 $1,465.97 1 Server
Server - SISU-NTW06 $1,556.10 1 Server
Server - SISU-NTWPX07 $2,416.65 1 Server
Server - SISU-TIV01 $1,431.31 1 Server
Total Costs:
GB Usable 251904 Connections
Cost Per Metric:
2014 ISB Backups
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
IBM TS3310 Tape Library $62,884.54 1
5
Library Maintenance $19,788.00 1
5
Tax $5,683.74 1
5
Backup Media (250 LTO4 Tapes) $8,000.00 1
5
Data Domain (Remote) $161,973.00 1
5
Data Domain (Local) $130,000.00 1
5
Data Domain (Local) $160,000.00 1
5
Networker Software $43,750.00 1
5
Networker Software Maintenance $8,000.00 1
5
Tivoli Encryption Software $1,733.00 1
5
Involta Colocation $462.00 1 Rack
Labor $78,000.00 1 1 FTE
Server - SISU-NTW01 $2,532.78 1 Server
Server - SISU-NTW02 $2,395.86 1 Server
Server - SISU-NTW03 $2,485.98 1 Server
Server - SISU-NTW04 $2,395.86 1 Server
Server - SISU-NTW05 $2,395.86 1 Server
Server - SISU-NTWPXHA01 $2,416.65 1 Server
Server - SISU-NTWPXMT02 $1,465.97 1 Server
Server - SISU-NTW06 $1,556.10 1 Server
Server - SISU-NTWPX07 $2,416.65 1 Server
Server - SISU-TIV01 $1,431.31 1 Server
Total Costs:
GB Usable 251904 Connections
Cost Per Metric:
2014 Remote Backups
    Cost Qty Per
UOM
Depr
Years
Annual
Cost
Monthly
Cost
Notes
Avamar Appliance $120,562.14 1 Appliance 5
Avamar Maintenance $44,042.00 1
2
Involta Colocation $349.00 1 13 U
Labor
Author:
Brandon's salary + 30% for benefits, 1/3 of his time.
$30,333.00
1
Total Costs:
GB Usable 11878 Connections
Cost Per Metric: